FAQ

Product & technology

How does EthyloKey tell me if I'm fit to drive?

It displays a color code: green when you're clear to drive, orange when alcohol is detected but you're still within the legal limit, and red when it's unsafe to drive. The reading is based on a multi-sensor array and machine-learning algorithms that analyze ethanol through your skin.

How long does it take to show a result?

Under 20 seconds after your finger touches the sensor — fast, discreet, and reliable.

How long does the battery last?

Up to 100 tests on a single charge. After 30 minutes of inactivity it enters sleep mode to save power, so it holds its charge for several weeks.

How do I charge it?

Place it on any Qi-certified wireless charger. A full charge takes about 45–60 minutes.

Is EthyloKey waterproof?

It's splash-resistant but not waterproof. Avoid full immersion or prolonged exposure to high humidity.

Does it connect to an app?

Yes — over Bluetooth, for history tracking and smart reminders. The device also works on its own.

Can EthyloKey replace a certified breathalyzer or blood test?

No — and we're upfront about this. EthyloKey gives you an indicative reading (green / orange / red) to help you make a safer decision before driving. It is not a legally certified test. Only devices administered or certified by authorities (police breathalyzers, forensic labs) are legally admissible. You remain responsible for complying with your local laws.

Can EthyloKey results be used as legal evidence by police or in court?

EthyloKey is a new electronic prevention technology designed to help you make safer decisions before driving. Its readings are indicative only and not legally certified. For legal or forensic purposes, only tests administered or certified by authorized bodies (police breathalyzers, forensic labs, certified evidential devices) are admissible. You remain fully responsible for your actions and must comply with local laws. If you need a legally binding result, use a certified test or follow instructions from authorities. Ethylowheel is not liable for legal consequences resulting from reliance on its indicative readings.

Is EthyloKey approved by authorities?

It's designed to meet EU safety and consumer standards under the General Product Safety Regulation (GPSR) and for CE compliance. Note that this covers product safety — it does not make EthyloKey a legally certified alcohol test (see the question above about legal use).

Orders & shipping

When will my order ship?

Pre-orders ship between October 2026 and January 2027. You'll get an email as soon as your unit is dispatched, with tracking.

Which countries do you ship to?

We ship worldwide — our Kickstarter backers are spread across 67 countries. Shipping costs and delivery times are calculated at checkout based on your address.

How much does shipping cost?

Shipping is calculated at checkout depending on your destination. Any customs duties or import taxes for orders outside the EU are the recipient's responsibility.

Can I change my shipping address after ordering?

Yes, as long as your order hasn't shipped. Contact us at contact@ethylokey.com and we'll update it.

Will I be charged customs or import fees?

Within the EU, no. Outside the EU, your order may be subject to local customs duties or taxes, which are the buyer's responsibility.

Payment, returns & warranty

When am I charged for a pre-order?

You're charged at the time of order, which secures your place in the production run.

What payment methods do you accept?

Cards (Visa, Mastercard, Amex, Cartes Bancaires), PayPal, Apple Pay, Shop Pay, Klarna, and more — all shown at checkout. Payments are processed securely.

How long does the Ethylokey's battery last?

EthyloKey’s rechargeable battery allows up to 100 tests on a single full charge. If unused for 30 minutes, it automatically enters sleep mode to preserve energy, allowing it to hold its charge for several weeks.

Can I cancel my pre-order and get a refund?

Yes. You can cancel for a full refund any time before your unit ships. See our Refund Policy for details.

What's your return policy once I've received it?

14 days. Contact us and we'll guide you through it.

Is there a warranty?

Yes. Every EthyloKey is covered by the 2-year EU legal guarantee of conformity, which protects you against any manufacturing defect or lack of conformity. This applies automatically to all customers in the EU, and we extend the same 2-year coverage to customers worldwide. If your device fails under normal use within this period, we'll repair or replace it — just contact us at contact@ethylokey.com.

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